Privacy policy

What the site collects itself

The site has no accounts, no sign-in and no order form. On its own it stores no name, address or payment detail.

With your consent it measures traffic through Google Analytics: pages visited, approximate location from your IP address, device type and where you came from. Without consent, not even that runs.

Who the data goes to

• d-edge (Availpro SAS) — the booking system at secure-hotel-booking.com. You enter booking details directly there and the hotel receives them as controller.
• Google Ireland Limited — Google Analytics and Google Tag Manager, only after consent.
• The chatbot provider — inserted through Google Tag Manager, so only after consent.
• inshop.cz — gift vouchers are sold in their e-shop, including checkout and invoicing.

Legal basis and retention

Analytics and marketing processing rests on your consent (Art. 6(1)(a) GDPR) and lasts until you withdraw it, at most for the lifetime of the relevant cookies.

Booking data is processed to perform the accommodation contract (Art. 6(1)(b)) and kept further where the law requires it — accounting records and the guest register.

Your rights

You have the right of access to your data, to rectification and erasure, to restriction of processing, to data portability and to object. You may withdraw consent at any time — for cookies, via the “Cookie settings” link in the footer.

Write to recepce@hotelrajskazahrada.cz or to the hotel's postal address. If we do not satisfy your request, you may complain to the Czech Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7, uoou.gov.cz.